Tijykoy
Tijykoy
+353 1 842 2600 support@tijykoy.com

Anti-Spam Policy

Last updated: January 13, 2025

Tijykoy is committed to maintaining a communication environment that is respectful, relevant, and free from unsolicited or unwanted messages. This Anti-Spam Policy outlines the standards we uphold for all communications sent through or in connection with our platform, and the expectations we place on all users, participants, and partners who interact with our services.

1. Scope of This Policy

This policy applies to all electronic communications transmitted through Tijykoy's platform, including but not limited to:

This policy applies to Tijykoy as a sender and to all users who utilise our platform's communication features to reach other individuals.

2. Our Commitment as a Sender

2.1 Permission-Based Communication

Tijykoy sends commercial and promotional communications only to individuals who have given explicit, informed consent to receive such messages. We do not purchase, rent, or acquire third-party email lists for marketing purposes. All recipients of our communications have opted in through a clear and voluntary action, such as registering an account, subscribing to updates, or enrolling in a webinar.

2.2 Honest Identification

All messages sent by Tijykoy clearly identify the sender. We do not use deceptive subject lines, misleading sender names, or false headers. Recipients can always determine that a message originates from Tijykoy or one of its authorised service providers.

2.3 Unsubscribe Mechanism

Every marketing or promotional message we send includes a clear, functional, and accessible mechanism for recipients to opt out of future communications. Unsubscribe requests are processed promptly. We honour all opt-out requests without requiring the recipient to provide unnecessary personal information or complete burdensome steps.

2.4 Content Standards

Our communications are relevant to the services we provide. We do not send messages that are misleading, fraudulent, or unrelated to the recipient's relationship with Tijykoy. We do not embed malicious content, deceptive links, or material designed to harvest personal data without consent.

3. User Obligations

3.1 Prohibited Sending Practices

Users who access any communication or messaging features within Tijykoy's platform are strictly prohibited from:

3.2 Consent Requirements

Where the platform permits users to communicate with other users or external contacts, users must ensure they have obtained appropriate consent from recipients before initiating contact. Consent must be freely given, specific, and informed. Users may not rely on implied or assumed consent where explicit consent is required.

3.3 List Management

Users who maintain contact lists or subscriber databases in connection with their use of the platform are responsible for ensuring those lists are accurate, up to date, and composed only of individuals who have consented to receive communications. Users must promptly remove any contact who has opted out or requested to be removed from future communications.

4. Reporting Spam

If you receive a communication that you believe violates this policy, whether originating from Tijykoy or from another user of the platform, we encourage you to report it to us. Reports can be submitted by contacting our support team at support@tijykoy.com. Please include as much detail as possible, including the content of the message, the sender's information, and the date and time the message was received.

We take all reports seriously and will investigate each complaint in a timely manner. Where a violation is confirmed, we will take appropriate action, which may include warnings, suspension of access, or permanent termination of the user's account.

5. Consequences of Violation

Any user found to be in breach of this Anti-Spam Policy may be subject to one or more of the following actions, at Tijykoy's sole discretion:

Tijykoy reserves the right to take any action it deems necessary to protect the integrity of its platform and the wellbeing of its user community.

6. Third-Party Service Providers

Tijykoy may engage third-party providers to assist with the delivery of communications on our behalf. All such providers are required to adhere to standards consistent with this policy. We conduct due diligence to ensure that our service partners operate responsibly and in compliance with applicable anti-spam standards. However, Tijykoy is not responsible for the independent communications practices of external parties beyond the scope of services provided to us.

7. Data and Privacy

The management of contact information and communication preferences is conducted in accordance with our Privacy Policy. We collect and use contact data only for purposes that are consistent with the consent provided by the individual. For further information on how we handle personal data, please refer to our Privacy Policy, available on our website.

8. Changes to This Policy

Tijykoy may update this Anti-Spam Policy from time to time to reflect changes in our practices, platform features, or applicable standards. When we make material changes, we will update the date at the top of this document. We encourage users to review this policy periodically. Continued use of the platform following any update constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Anti-Spam Policy, wish to report a suspected violation, or need assistance managing your communication preferences, please reach out to us through any of the following channels:

We are committed to responding to all enquiries promptly and to maintaining a platform that users can trust.